Terms & Conditions

Please read these “Terms and Conditions” and “Agreement” carefully before using www.voyagememories.com (“the Site”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at www.voyagememories.com. The words “you” and “your” relate to the user of the Voyage Memories Website or Services or the person on whose behalf that person accesses or uses the Voyage Memories Website or Services. The words “Photographer” and “Photographers” relate to the independent contracted Photographers selected by Voyage Memories and assigned to you after making a booking on the Voyage Memories website. The words “Third Party” and “Third Parties” relate to selected Third Parties who may offer you related services, including but not limited to providers of print products.

Overview

Voyage Memories offers an internet-based service through its website, www.voyagememories.com (henceforth to be referred to as The “Site”), that allows you to book a photoshoot in preferred cities around the world by choosing a photographer. Protecting our customers’ private information is our highest priority. These Terms & Conditions also cover the Privacy Policy and governs all data collection and usage by Voyage Memories, including through the Site. By using the Site, you consent to the data collection and usage practices described in this Policy.

Photo Editing and Delivery

Voyage Memories is fun and significant photo experience. We offer professional photos of the memories to make your trip memorable. All of our images are color edited and color corrected. The photographers will not go through extensive Photoshop or Lightroom editing, which means heavy post-production, removals, skin retouching or editing that drastically modify the original image. While we would love to provide all of the unedited or raw files. It would be almost impossible for our photographers to edit all of your images. One of our priorities is quality rather than quantity. Your private gallery will include the best shots from your photo session, selected and edited by your selected photographer. If you have any specific photos in mind, let us know prior to your photo-experience. We will send you a link to your personalized private gallery via email. Once you access the link, you will be able to download the photos directly to your email.

Intellectual Property

– We will own all intellectual property rights in and to the photographs that have been taken of you.
– We will grant you a limited license to reproduce and use the photographs for your own private and personal purpose only, provided payment has been made in the full grant. This license will not allow you to reproduce or use the images for any commercial purpose whatsoever, including use on any commercial photography websites or online image libraries.
– You acknowledge that as the owner of the photographs we may, at our sole discretion:
a) use your photographs for a commercial purpose in the interest of Voyage Memories;
b) provide your photographer with a limited license to use the photographs for their own promotional, marketing and advertising purposes;
c) share and authorize the use of the images to partners (such as travel agencies or hotels) where the client booking has originated from. These partners have provisioned the images for commercial marketing purposes, but all copyright and other relevant proprietary rights will remain held by Voyage Memories.

Customer Terms of Service

Rescheduling

If you need to reschedule your photoshoot, please inform us via the email ( voyagememorieshelp@gmail.com ) as soon as possible and we will manage that question to provide for you to change the date or time.

– If you need to change your day and time of your photoshoot and you made it 3 days before photoshoot there is no rescheduling fee.

– If you need to change day and time of your photoshoot within 3 days (72 hours) before your photoshoot a 15% package price fee will apply.

Сancelling

If you need to cancel your photoshoot, please inform us via email ( voyagememorieshelp@gmail.com ) as soon as possible and we will manage that question to make the right solution to satisfy you.

1. The photoshoot booking may be canceled up to 14 days prior to the shoot date a 90 % refund of your reserved package.

2. Within 14 days, once the photoshoot date and time are confirmed you may cancel up to 7 days in advance of the date and time of the booking for a 50% refund of your reserved package.

3. After your booking is confirmed of the photoshoot up to 7 full days before the date and time of the photo session, we will attempt to satisfy your request and reschedule the photo session at your convenient time and date, but we cannot guarantee this. If we are unable to help you to reschedule the photo shoot, you may reschedule the photo shoot for your next vacation or cancel the photo shoot mentioned in (1) and (2) sections above.

4. Unforeseen situations can happen at any time. If we need to cancel your photoshoot because of some circumstances, we will do a full refund of your booked package.

5. If you don’t come to the photo shoot at the scheduled time and meeting place previously agreed upon, no refund will be issued. The payment will go to the photographer for their time.

Respect and Understanding

We ask all of our customers to be respectful and honor the hard work we do to connect you with professional photographers and offer their outstanding services. If for any reason we discover the customer and/or the photographer engaging in third-party business outside of the platform (buying prints, additional photos, extra time, etc.) without our consent prior to the booking, both the traveler and photographer may be banned from the platform. We do not allow any third-party business outside of the platform and are not responsible for any business done after the hours of the scheduled service. We ask all of our customers to be respectful and honor the hard work we do to connect you with professional photographers and offer their outstanding services. If for any reason we discover the customer and/or the photographer engaging in third-party business outside of the platform (buying prints, additional photos, extra time, etc.) without our consent prior to the booking, both the traveler and photographer may be banned from the platform. We do not allow any third-party business outside of the platform and are not responsible for any business done after the hours of the scheduled service.

RIndemnity

You admit that:

– To the full extent permitted by law all express and implied terms, conditions and warranties other than the ones set out in these terms are excluded;
– We are not liable for any death or injury to any person or loss or damage to property arising from: a) the possession, operation or use of Voyage Memories Website or Services; b) your attendance at the Photo Session or travel to or from the Photo Session; c) Any act or omission (including negligent acts or omissions) of us, our employees, agents, photographers, and third parties.
You will indemnify us against any claims made against us by any third party concerning death, injury, loss or damage. You will indemnify us and compensate us against all losses, expenses and other costs we may incur due to your failure to observe your obligations under this agreement.

Additional Fees

You are responsible for covering additional fees and costs related to your location choice (transportation, parking, admission fees, etc). If you wish your assigned photographer to participate in any activities, you will need to cover their fees as well.

References To Other Sites

Our Site may contain links to third-party sites that are not owned or controlled by Voyage Memories. Voyage Memories has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the Terms & Conditions and Privacy Policy of any third-party site that you visit.

Use Of Your Personal Information

Voyage Memories collects and uses your personal information to operate the Site and deliver the services you have requested. Voyage Memories may also use your personally identifiable information to inform you of other products or services available from Voyage Memories and its affiliates. Voyage Memories does not sell, rent or lease its customer lists to third parties. Voyage Memories may keep track of the websites and pages our users visit within Voyage Memories in order to determine what Voyage Memories services are the most popular. This data is used to deliver customized content and advertising within Voyage Memories to customers whose behavior indicates that they are interested in a particular subject area.

Security Of Your Personal Information

Voyage Memories secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Changes to the Terms

Voyage Memories reserves the right to modify the content of the present Terms and Conditions at any moment in time.

Contact Information

If you have any questions regarding Voyage Memories Terms and Conditions, please email: voyagememorieshelp@gmail.com.

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